Lubbock County, Texas

State Of Texas - County Of Lubbock

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Facility Maintenance

N Harvill

Natalie Harvill
Director of Facilities
915 Buddy Holly Ave.
Lubbock, TX 79401

Phone : 806-775-1009
Fax: 806-775-7923

Hours of Operation: 8:00 a.m. to 12 NOON and 1:00 p.m. to 5:00 p.m. 
Monday through Friday

David Handley
Deputy Director of Facilities
Pennie Keys
Office Manager
Kathy Lee Sprawls
Administration Assistant

The VISION of the Maintenance Department is to be the benchmark of efficiency, effectiveness, and excellence in service while safely maintaining the buildings, grounds, and utilities of Lubbock County to the highest standards.
The mission of the Maintenance Department is to serve all the citizens, customers, and employees of Lubbock County by maintaining, operating, and repairing the physical assets (facilities, utility systems, grounds, and the other infrastructure) of Lubbock County. Our GOAL is to do this in a "responsive, pro-active, cost effective, and service oriented manner".
Lubbock County Maintenance Department History 1997 to Present

The current Lubbock County Maintenance Department was reorganized in 1997 by the Director of Facilities, Lyle L. Fetterly. Under his leadership, the department has become a trained, professional work force dedicated to their motto, "Service First - with integrity and excellence in everything we do." Today's department consists of 34 full time personnel and a janitorial staff of 26 part time personnel. Together they strive to provide a safe and comfortable work environment for over 800 county employees as well as the general public.

County facilities account for over 880,000 square feet of floor space. Major facilities include the county courthouse with the connected 12 story office annex and parking garage, the county jail which houses nearly 800 inmates, the adult probation office, 4 warehouses, 11 parking lots, the correctional facility which houses nearly 200 residents, and the juvenile justice center and it's halfway house, the Bridge, which house nearly 100 residents. A visitor should not be surprised to find department technicians working not only in downtown Lubbock but Slaton, Idalou, Wolfforth, Shallowater, and even Roosevelt. Fifty seven (57) facilities spread around the entire county create a workload requiring 24-hour a day, 7-day a week support.

The department worked with Information Technology to create a new automated work order system that went into use in June of 2000. Updated in April 2003, this new system is available to anyone who has county email, and makes it possible to identify and track work requests from initial notification to completion of the job. Phone calls and paper work requests have been reduced to near zero. Since the first day of use, the department has received and completed over 29,000 work requests.

Another innovation is the department's current and ever evolving automated heating and air conditioning energy management and control system. Use of these controls make it possible to monitor and control temperatures throughout the courthouse, it's annex, the jail, the corrections facility, and the juvenile justice center from within the department's offices. It is important to note that some of the facilities are miles from the department's office. This system, in conjunction with a major lighting retrofit, reduced the electrical utility consumption by an average of 35%. Despite the huge increase in the cost of utilities during FY 2001, the department was able to finish the end the year with a surplus of over $69,000 in the utilities budget. FY 2002 resulted in a 1/3 reduction of the utility budget, a savings of $331,326, and FY 2003 promises a duplicate savings.

In addition to maintaining the county's facilities, the department is responsible for the oversight of nearly $35 million in new construction and renovation projects since 1997. These projects added or improved such assets as a 48 bed expansion, a halfway house, 6 classrooms, a courtroom, and office building to the Juvenile Justice Center, the complete remodel of all but half of the first floor and most of the third floor of the courthouse, the complete remodel of the jail's booking/intake area, a new community center in Wolfforth, and a remodeled community center in Shallowater.

In 2002, Lubbock County voters approved an $80 million bond issue to build a new 1,200 to 1,500 bed jail. The new facility, scheduled for completion in 2006, is currently under design and will add nearly 400,000 square feet of building for the department to maintain.

CY 2003 brings new challenges. Construction of a new 18,000 square foot Central Jury Pool/Voter Registration facility began in April. The new facility will provide seating for 500 perspective jurors, new voting facilities, and a record storage areas. The old jail kitchen will undergo a complete renovation to include new drains large enough to accommodate increasing waste disposal demands. The courthouse will receive 2 new up-to-date elevators, replacing original units installed in the 1950's.

Contact Us

915 Buddy Holly Ave, Lubbock, TX 79401

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